From the moment you check out to the day your prints land, here's exactly how to know what stage your Raccoon Print order is in — and how to get a fast answer when you need one.
Most orders are printed and on their way quickly. Larger or more complex jobs get a confirmed timeline before we start, so you're never guessing.
Eligible orders ship within 24 hours, Monday through Friday. Actual timing depends on order type, artwork readiness, and current volume.
Large runs and detailed projects get a confirmed timeline first, so production starts only once the schedule is set with you.
Need it by a specific date? Make sure your artwork is print-ready before you order — files that are ready to go are the single biggest factor in shipping on time.
There's no login or guessing involved. You'll get email at the key moments — and for anything in between, one message with your order number gets you a real answer.
An order confirmation arrives by email right away. Keep it handy — it has your order number, which is all we need to look you up.
Reach out with your order number any time and we'll tell you exactly where it stands in production.
When your order leaves us, tracking is emailed to you automatically so you can follow it to your door.
We ship nationwide across the U.S. via USPS and UPS. Here's what to expect after your order is fulfilled.
Shipped via USPS and UPS (standard & express), depending on the order.
Standard shipping is $5.99 on orders under $75, and free on $75+.
Standard delivery is 3–7 business days after fulfillment. Tracking is emailed the moment it ships.
Local to Spring, Texas? Skip the shipping wait and collect your order from us instead.
Choose local pickup at checkout and we'll let you know as soon as your order is printed and ready to collect — no need to refresh a tracking page.
Pickup is the fastest way to get your transfers in hand once they're done — and a great option for last-minute jobs.
Local pickup detailsThe most common questions about checking on and receiving your order.
You'll get an order confirmation by email when you check out. For a status update, contact us with your order number — email [email protected] or call +1 346 876 27 39 — and we'll tell you exactly where it stands.
Eligible orders ship within 24 hours, Monday through Friday. Actual timing depends on order type, artwork readiness, and volume. Bulk or complex jobs get a confirmed timeline before production starts.
Yes. Tracking is emailed to you automatically the moment your order ships, so you can follow it all the way to your door.
Standard shipping is $5.99 on U.S. orders under $75 and free on orders of $75 or more. We ship via USPS and UPS, and standard delivery is 3–7 business days after fulfillment.
Yes. You can collect your order in Spring, TX — just choose local pickup at checkout and we'll let you know when it's ready. See our local pickup page for full details.
No problem. Just contact us at [email protected] or call +1 346 876 27 39 with the name and email used on the order, and we'll look it up for you.
Send us a message or give us a call and we'll tell you exactly where your order is in production or transit.
