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SUPPORT · FILE PREP

Get a clean print — start with the right file.

DTF prints exactly what you send. A high-resolution file with a transparent background gives sharp edges and vivid color; a low-res or flattened file shows it. Here is everything your artwork needs before you upload — and what we check before we print.

Print-ready artwork open on screen for a file check
5-SECOND CHECK

Is your file print-ready?

Hit all six and you are good to upload. Miss one and we will flag it before printing.

PNG, transparent backgroundNo white box behind the art.
300 DPI at print sizeSized to how big it prints, not bigger on screen.
RGB full colorWe handle the white underbase for dark garments.
Sharp, not upscaledA small image blown up will look soft when pressed.
Text outlined or fonts embeddedSo your type prints exactly as designed.
Fine lines not too thinHairline strokes can drop out — keep lines visible.
THE SPECS

File formats & settings we accept

PNG with a transparent background is the safest path. We also accept these:

SettingWhat to send
Best formatPNG with a transparent background — preserves crisp edges and color.
Also acceptedPDF, AI, and SVG (vector). Keep transparency intact; flatten only if asked.
Not idealJPG (no transparency, compression artifacts) and screenshots — use only if it is all you have.
Resolution300 DPI at the actual print size. A 4″ print needs ~1200×1200 px; a 11″ front needs ~3300 px wide.
ColorRGB, full color. DTF prints CMYK + a white underbase, which we apply automatically so colors stay vivid on dark garments.
BackgroundTransparent. Anything not transparent prints — a white rectangle behind your art will press as a white box.
SizingBuild the file at the size it should print. Common: 4×4″ pocket, A4 front, A3 large front, full-back.
Text & linesOutline text (or embed fonts). Keep strokes roughly 1.5 pt / 0.5 mm or thicker so fine detail holds.
Max file sizeLarge files are fine — send the full-resolution original, not a compressed copy.
QUICK RULES

Do this, not that

Do
  • Export a transparent PNG at 300 DPI, at print size.
  • Keep the original high-res file — send that, not a re-saved copy.
  • Crop tight to the artwork; let us handle placement.
  • Outline your text and double-check spelling before upload.
Don't
  • Send a small image stretched up to size — it presses soft and pixelated.
  • Leave a white background behind the design (it will print).
  • Send a screenshot, a phone photo of a screen, or a tiny social image.
  • Use art you do not have the rights to print.
QUICK ANSWERS

Artwork FAQ

01What file format works best for DTF?

A PNG with a transparent background at 300 DPI at print size is the safest and most common. We also accept PDF, AI, and SVG. Avoid JPG when you can, because it has no transparency and adds compression artifacts.

02Do I need to add a white background for dark shirts?

No. Keep your background transparent. DTF automatically prints a white underbase under your colors, which is what keeps the design vivid on black, navy, and other dark garments. A white box in your file would actually print as a visible white rectangle.

03My image is small — can you make it bigger?

We can scale it, but enlarging a low-resolution image adds blur and pixelation that shows once it is pressed. For a sharp result, send the largest, highest-resolution version you have, ideally 300 DPI at the size it will print.

04Will the colors print exactly like my screen?

DTF prints full color and gets very close, but screens are backlit and fabric is not, so expect a slight shift. Very bright neons and screen-only colors can look a touch different in print. Send RGB and we will reproduce it as accurately as the process allows.

05Do you check my file before printing?

Yes. We review resolution, transparency, and sizing before anything prints, and we flag issues instead of printing a problem. If something needs fixing, we will reach out before we run your order.

06Can you fix or set up my artwork for me?

Minor cleanup like removing a background or resizing is often doable — send what you have and ask. For full design work, tell us what you are after on the contact page and we will let you know what we can do.

FILE READY · ORDER NOW

Got a print-ready file? Let's print it.

Run your file through the checklist, pick your route, and upload. Not sure about your art? Send it over and we will check it first — printed in Spring, Texas.