Raccoon Print (“we,” “us,” “our”) operates the website raccoonprint.com, offering online sales of t-shirts and custom design services via WooCommerce. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on our site.

1. Contact Information

• Business Name: Raccoon Print
• Address: 9222 Louetta Rd #112, Spring, TX 77379
• Phone: (832) 403-2113
• Email: [email protected]

2. Information We Collect

• Account & Order Data: Name, email address, billing and shipping addresses, phone number, username and password.
• Payment Details: Payment card number, expiration date, security code (securely processed by our payment provider), billing address.
• Technical & Usage Data: IP address, browser type & version, device identifiers, pages visited, time spent, referral source, cookies and similar tracking technologies.

3. How We Use Your Information

• Order Processing: To fulfill t-shirt and design orders, issue invoices, and arrange shipping.
• Account Management: To let you create/manage your account, view past orders, reset passwords.
• Customer Service: To respond to inquiries, support requests, and feedback.
• Marketing & Promotions: To send newsletters, promotions, and product updates—only if you’ve opted in.
• Site Improvement: To analyze usage, diagnose technical issues, and optimize experience.
• Legal Compliance: To comply with tax, accounting, and other legal obligations.

4. Cookies & Tracking Technologies

• Essential Cookies: Required for site functionality (e.g., cart, login).
• Performance Cookies: Collect anonymous usage data (e.g., Google Analytics).
• Marketing Cookies: Enable personalized advertising and remarketing.

You can manage or disable cookies via your browser settings or through our site’s cookie consent banner.

5. Data Sharing & Third Parties

We may share your information with:

• Payment Processors: Stripe, PayPal, or other secure gateways.
• Shipping Partners: UPS, FedEx, USPS, and local couriers.
• Analytics Providers: Google Analytics, Hotjar, etc.
• Legal Authorities: When required by law or to protect our rights.

We do not sell or rent your personal data to third parties for their marketing purposes.

6. Data Security

• All data transfers are encrypted via SSL/TLS.
• Firewalls, intrusion detection, and regular security audits are maintained.
• Access to personal data is limited to authorized personnel under confidentiality agreements.

7. Data Retention

• Order & Transaction Records: Retained for at least 10 years to comply with U.S. tax regulations.
• Marketing Data: Stored until you unsubscribe or withdraw consent.
• Analytics Data: Kept in aggregated form for up to 24 months.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [email protected] or (832) 403-2113.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from anyone under 13. If you believe we have collected such data, please contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our site after updates constitutes acceptance of the revised policy. We will update the “Last Updated” date at the top to reflect any changes.

Thank you for trusting Raccoon Print with your apparel business. If you have any questions or concerns, please reach out using the contact information above.